Returns Policy

All returns are accepted within 30 days of purchase, subject to the product being returned in the same condition it was sent out to the customer.

If your item arrives damaged or you have been sent the incorrect product, please contact us as soon as possible. In these cases, we will cover the cost of the return within the 30-day returns period.

If the product has been ordered incorrectly, or you have changed your mind, the cost of returning the item will be the customer’s responsibility.

If for any reason you are unhappy with your purchase, please do not hesitate to email us at sales@bbq-bits.co.uk and we will do our best to resolve any issues as quickly as possible.